Privacy Policy
At First Dent Dental Center, we are committed to protecting your privacy and ensuring full transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains what information we gather, why we collect it, how it is used, and the security measures we apply to protect your data. By accessing our website or using our services, you agree to the practices described in this policy and consent to the collection and use of information for service-related purposes.
Information We Collect
We collect both personal and non-personal information to provide high-quality dental care and ensure a smooth user experience. Personal information may include your name, contact number, email address, appointment details, and when needed, relevant medical or insurance information required for treatment. Non-personal information may include your device type, browser version, IP address, pages visited, and the time and date of access. This information helps us deliver services, support communication, enhance patient care, and improve our website’s performance.
Log Data
When you visit our website, our systems may automatically collect Log Data, which includes technical information such as your IP address, browser type, device details, pages you access, time spent on those pages, and the date and time of your visit. This information assists us in monitoring website activity, diagnosing technical issues, improving performance, and ensuring a secure and reliable user experience.
Cookies
Cookies are small data files stored on your device to enhance your browsing experience. Our website may use essential and analytical cookies to remember your preferences, improve navigation, and analyze website usage. Additionally, third-party tools integrated into our site—such as analytics or appointment systems—may use their own cookies. You may choose to disable cookies through your browser settings, but doing so may limit certain website functionalities.
Use of Third-Party Services
We may work with trusted third-party service providers to support various aspects of our operations. These services may include website hosting, appointment booking systems, analytics tools, customer communication tools, and technical support. These third parties may have access to certain personal information solely to perform tasks on our behalf and are strictly prohibited from using or disclosing the information for any unrelated purpose.
Data Security
First Dent Dental Center prioritizes the security of your personal information. We implement industry-standard security measures, including secure servers, encrypted storage where applicable, regular system updates, and restricted staff access to sensitive information. We follow UAE privacy regulations and healthcare confidentiality standards. However, no system of digital transmission or electronic storage is completely secure, and we cannot guarantee absolute protection.
Information Retention
We retain personal information only for as long as necessary to provide dental services, maintain accurate medical and administrative records, and comply with legal and regulatory requirements. Once your information is no longer needed, it is securely deleted, destroyed, or anonymized to prevent unauthorized access.
Links to Other Websites
Our website may contain links to external websites. If you click on a third-party link, you will be redirected to their site. Please note that we do not operate these websites and are not responsible for their privacy practices. We strongly recommend reviewing their Privacy Policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page and will take effect immediately upon posting. We encourage you to review this page regularly to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact First Dent Dental Center at the following details:
Location: Chain Tower, Office 101, Muroor Road, Abu Dhabi, UAE
Phone: 0585815860
Email: firstdentdental@gmail.com
We appreciate your trust in First Dent Dental Center and are dedicated to safeguarding your personal information while providing exceptional dental care.